

The monday.com Content Strategy That Builds Trust With Future Buyers
7 snips May 5, 2025
Yael Miller, Director of Content Marketing at monday.com, shares her journey of building a content team from scratch. She discusses their unique approach to engaging with the 95% of potential buyers who aren’t actively looking for solutions. Topics include the successful Monday Insights newsletter, their executive ghostwriting program, and the balance between creativity and analytics in content marketing. Yael emphasizes the importance of building trust with future customers and experimenting with new content formats to maintain brand awareness.
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Monday Insights Origins and Success
- Monday Insights newsletter was inspired by the CEO's preference for a simple, text-based market news email.
- This minimalistic, value-driven approach achieved 70-80% open rates among millions of subscribers.
Refreshing Newsletter Content
- Keep newsletter content fresh by tracking work trends and interviewing managers about real challenges.
- Add engaging elements like trivia and cartoons to encourage readers to look forward to each issue.
Measuring Content Impact
- Measure content success with brand awareness surveys plus qualitative reader feedback.
- Use open rates, follower growth, and feedback calls to gauge impact in intangible content areas.