How to Succeed Podcast

How to Succeed at Persuading People with Nancy Harhut

Jul 1, 2024
Nancy Harhut, a seasoned expert in behavioral science and marketing, shares invaluable insights into persuading clients by tapping into emotional triggers. She emphasizes the power of understanding human behavior to craft compelling marketing messages. Harhut discusses overcoming common sales hurdles, the art of negotiation, and the necessity of emotional connections in decision-making. She also offers strategies for maintaining positive mindsets and navigating change, rounding off with lessons learned from past marketing missteps.
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INSIGHT

How People Make Decisions

  • People don't make decisions rationally, often influenced by unconscious factors.
  • Salespeople should be aware of these unconscious influences to persuade effectively.
ADVICE

Balancing Rational and Emotional Appeals

  • Balance rational and emotional appeals in sales messages. People make decisions based on emotions, even in B2B contexts.
ADVICE

Order of Operations in Sales

  • Address emotional reasons and pain points before discussing cost. If a customer truly wants something, the budget discussion becomes secondary.
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