The St.Emlyn’s Podcast
Ep 251 - Bad Behaviours in Teams with Liz Crowe at Tactical Trauma 24
Nov 27, 2024
Explore the hidden dangers of bad behavior within high-performing medical teams. Discover how subtle actions like eye-rolling can jeopardize patient safety just as much as overt harassment. The importance of psychological safety and self-awareness is emphasized for fostering a healthier team environment. Learn about the roles individuals play in team dynamics, and the necessity of authenticity and empathy. Practical advice highlights the significance of seeking honest feedback to enhance interpersonal relationships.
18:14
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Quick takeaways
- Subtle negative behaviors, like eye-rolling, can significantly impact patient safety and team dynamics, emphasizing the need for self-awareness.
- Leaders' negative actions can create a toxic culture that perpetuates poor behaviors, ultimately affecting team performance and patient care quality.
Deep dives
Understanding Bad Behavior
Bad behavior in teams can manifest in various forms, ranging from subtle gestures like eye-rolling to more overt actions like verbal insults. Surprisingly, research indicates that minor offenses, such as dismissive remarks or body language, can have serious implications for patient safety, equating eye-rolling to the dangers posed by sexual harassment. This highlights the importance of self-awareness, as many individuals may not realize the impact their behavior has on others. Recognizing and categorizing these behaviors is crucial for fostering a healthier workplace environment.
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