Ankit, a key contributor to Obvi's growth strategies, delves into the impressive results of their recent marketing efforts. He discusses the power of customer retention and lifetime value, showcasing a staggering 100% year-over-year growth. Ankit emphasizes the effectiveness of organic marketing and influencer partnerships in boosting brand awareness. They also explore strategic product launches and adapting to consumer demands, revealing how timely releases kept traffic high during major sales events. Tune in for insights on navigating the DTC and retail landscapes!
Customer retention and increased lifetime value are essential for e-commerce success, particularly when launching innovative products that engage consumers.
Effective brand awareness strategies, including organic marketing and influencer partnerships, significantly boost sales during critical shopping events like Black Friday.
Deep dives
Importance of Proving the Funnel
Establishing the effectiveness of the sales funnel is crucial before investing heavily in a subscription model. The focus should be on testing the productโs market fit, indicated by strong customer reviews and initial sales. If these elements are validated, the brand can then experiment with introducing new flavors or varieties to retain customers and increase their lifetime value (LTV). Only after building sufficient cash flow should considerations for a subscription model come into play.
Significance of Brand Awareness
A robust brand awareness strategy has proven essential for driving sales, especially around key shopping events like Black Friday. Efforts to engage audiences through organic outreach, community-building on platforms like Facebook, and influencer marketing have expanded the customer base significantly. The significance of engaging potential customers before they make a purchase was highlighted by data showing many customers take months to convert. Therefore, leveraging a year-long campaign of brand awareness can lead to considerable spikes in revenue during pivotal sales periods.
Innovation and Retention Strategy
Continuous product innovation during competitive periods is vital to maintain consumer interest and drive repeat purchases. By launching multiple new products in succession, brands can keep customers engaged and excited to return. The podcast discusses the importance of ensuring every new release is appealing and high-quality to entice initial buyers to make repeat purchases. Feeling confident in product offerings not only enhances customer satisfaction but also fosters long-term brand loyalty.
Navigating Retail and D2C Dynamics
The relationship between direct-to-consumer (D2C) sales and retail channels is complex and requires careful navigation. Many brands face challenges when trying to balance their presence in both areas, as marketing strategies may not align with goals for growth in either channel. The discussion emphasized that retail marketing often detracts from D2C success, as potential customers may choose the convenience of shopping in-store over waiting for online deliveries. Establishing separate product lines or marketing strategies for D2C and retail can help mitigate these conflicts while maximizing sales potential.
โIn this episode of Chew on This, Ron, Ash, and Ankit emphasize the critical role of customer retention and LTV in e-commerce success. They highlight a remarkable sales increase during the Black Friday and Cyber Monday period, attributing this growth to enhanced brand awareness and diverse marketing strategies beyond traditional platforms like Meta. The discussion includes the importance of influencer marketing and discount strategies to encourage repeat purchases. Additionally, they share insights on navigating the retail landscape and adapting product offerings to meet consumer demands.
๐ Obvi founders share their experiences post-Nov 1 launch, highlighting massive growth ๐, the power of organic marketing efforts, impactful retail partnerships, and innovative digital strategies
๐ฑ Obvi's organic marketing game since Feb led to a 100% yoy increase & 400% surge in Nov alone
๐ Timely releases kept consumer interest high, amplifying Black Friday traffic ๐
0:00 - Intro
โ1:39 - 100% YOY growth
โ2:12 - Increasing brand awareness through organic efforts
โ3:44 - Customer familiarity before purchase
โ6:33 - Consumer engagement beyond Black Friday
โ9:08 - Exclusive product launches to attract new customers
โ12:14 - Retail vs. DTC strategies
โ15:01 - Creating separate product lines for different markets
โ19:01 - Innovative products with patented ingredients for better market fit
โ21:16 - New ad account and social media pages to target a fresh customer base
โ22:18 - Creative diversity in ads and utilizing influencers for content
โ23:30 - Migrating marketing ops and optimizing channel strategies
โ25:01 - Evaluating pricing strategies and the importance of maintaining product value
โ26:26 - Subscription models for customer retention and scaling
โ29:21 - Enhancing product packaging and branding to improve customer perception
โ34:10 - QR codes for customer engagement and feedback
โ37:41 - The need for product improvement based on customer reviews
โ39:03 - Final chews
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Ron Shah - x.com/obviceo
Ash Melwani - x.com/ashvinmelwani
Chew On This - x.com/chewonthisdtc
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