Susan Duong, the Sales and Marketing Director at Firebrand Digital, dives into the evolving landscape of media buying post-iOS 14. She discusses the necessity of a full-stack agency approach that combines creative development and data analysis for impactful campaigns. Susan emphasizes the importance of brand awareness, even for small businesses, and advocates for integrating upper-funnel strategies. Plus, she shares insights on utilizing Triple Whale's new Sonar product for cross-channel attribution, making it easier to track and optimize customer acquisition.

Ankit, a key contributor to Obvi's growth strategies, delves into the impressive results of their recent marketing efforts. He discusses the power of customer retention and lifetime value, showcasing a staggering 100% year-over-year growth. Ankit emphasizes the effectiveness of organic marketing and influencer partnerships in boosting brand awareness. They also explore strategic product launches and adapting to consumer demands, revealing how timely releases kept traffic high during major sales events. Tune in for insights on navigating the DTC and retail landscapes!

Discover the secrets to effective loyalty programs and customer retention strategies with insights from Phil, the CEO of Upzelo. Learn how technology and data-driven personalization redefine brand loyalty, emphasizing sustainability and community engagement. Explore innovative methods for collecting customer data and enhancing retention, particularly in subscription models. Highlights include the significance of creating genuine connections and adapting to consumer values for long-term loyalty. Tune in for practical tips to reshape your brand's retention efforts!

Jordan Nathan, Founder and CEO of Caraway, shares his journey in creating a successful kitchenware brand focused on clean materials and design. He discusses navigating growth during the pandemic, adapting to new consumer interests in cooking, and the significance of innovative marketing strategies. Jordan dives into balancing traditional and digital advertising, the intricacies of consumer behavior, and plans for international expansion. He also emphasizes the importance of cash flow for sustainable business growth.

Justin Parker, the e-commerce expert at Origin, and Logan Brown, a product manager at Triple Whale, delve into the intricacies of marketing attribution. They discuss how Origin doubled its ad spend by centralizing data for more accurate tracking. Insights on using AI to uncover action points and the importance of innovative attribution models are shared. The conversation highlights navigating challenges post-iOS 14 and the need for robust tracking across digital channels, ensuring brands remain competitive in a fast-evolving e-commerce landscape.

Discover how asking the right questions can unlock customer insights and enhance your products. Learn to build effective FAQ sections while utilizing heat maps to identify key customer concerns. Explore the power of open-ended questions for genuine feedback and test product benefits through surveys. Dive into the importance of relatable imagery over idealized photos to resonate with your audience. Finally, unlock the secrets to engaging content placement on landing pages for optimal user interaction.

Discover effective Black Friday strategies that can make a real difference. Learn why starting your sales early can capitalize on holiday shopping trends. Explore innovative ways to boost brand awareness beyond paid ads, like organic content and community engagement. Delve into the power of segmented email marketing for personalized outreach. The discussion emphasizes maintaining profitability while focusing on sustainable growth, urging a shift from chasing short-term revenue to long-term brand health.

In this engaging conversation, Jay Wright, CEO and Founder of Ecommerce Equation, shares his journey from finance to e-commerce. He discusses the crucial balance between in-house teams and agencies, emphasizing that smaller brands should build internal capabilities for key channels. Jay also offers actionable strategies for crafting effective Black Friday promotions that enhance customer retention rather than relying solely on deep discounts. Discover how to maximize profitability and excitement during the holiday season!

Innovative Digital Marketing Solutions to Unlock Growth: https://powerdigitalmarketing.com/​ In this episode of Chew on CRO, Ned and Ash discuss strategies for Black Friday Cyber Monday (BFCM) 2024, focusing on customer segmentation and discounting strategies. They argue that brands should discount less and focus more on scarcity tactics to maximize profit during BFCM. 🎯 Don’t Obsess Over Deep Discounts: New customers are generally excited to shop during BFCM and don’t need as much of a discount. Existing customers are more likely to be influenced by scarcity tactics. 📊 Analyze Your Data: Understand your customers’ purchase behavior and base your free shipping thresholds on the mode, not the mean. 🧪 Test Early: Run A/B tests leading up to BFCM to identify winning strategies. ⏰ Start Late: Launching your sale early might get you some early sales, but you will miss out on the bigger sales during the actual BFCM window. 🧲 Extend Your Sale: Extend your sale as long as possible to capitalize on the holiday gift-giving season. 0:00 - Intro ​1:26 - Sitewide discounts, product launches, and free gifts for maximizing customer engagement ​2:06 - Giving customers a compelling reason to return ​3:12 - New product launches for customer re-engagement ​5:24 - Customer segmentation over discounting ​6:01 - Engaging the third customer bucket ​8:03 - Setting effective free shipping thresholds ​​10:22 - Optimizing sales strategies as traffic increases ​11:40 - Adjusting discount percentages based on sale type ​12:39 - Maintaining profit margins over chasing top-line revenue ​13:45 - Extending purchase window for better customer retention ​15:01 - Indicating stock scarcity to create urgency ​16:10 - Overly complex discount structures confuse customers ​17:01 - Early sales lead to diminishing returns ​18:02 - Extending sales beyond Black Friday for increased revenue ​19:03 - Simplicity in messaging and focusing on customer engagement ​20:35 - Different approaches for new vs returning customers ​21:27 - Final chew Follow us, subscribe to our newsletter, and to see our exclusive merch check out https://chewonthis.io/ Ron Shah -   / obviceo   Ash Melwani -   / ashvinmelwani   Chew On This -   / chewonthisdtc  

In this episode of Chew on This, Nick Califano, COO of Loverboy, talks about the journey of building Loverboy with Kyle Cooke of Summer House, from financing to scaling. He shares insights on the challenges of the alcohol industry, the importance of branding, and the power of community. 🍻 Nick's background in finance gave him a strong foundation in business. He co-founded Yonkers Brewing Co. with a friend, bringing a sense of community back to his hometown. 🚀 The Rise of Loverboy: Seeing a shift in consumer preferences towards better-for-you beverages, Nick partnered with Kyle to create Loverboy, a low-sugar, low-calorie alcoholic beverage. Leveraging his platform from Summerhouse, Kyle was able to build a loyal following and quickly gain traction. 🤝 The Importance of Partnerships: Nick emphasizes the importance of finding the right distributors and building strong relationships. He explains how partnering with distributors can be a make-or-break decision in the alcohol industry. 📈 Marketing Strategies: Nick discusses Loverboy’s early reliance on organic marketing through the Summerhouse platform. As the brand grew, they expanded their marketing efforts to include micro-influencers, social media advertising, and a strong direct-to-consumer channel. ✨ The Power of Authenticity: Nick stresses the importance of staying true to yourself and your brand. He believes that authenticity resonates with consumers and creates a strong connection. 0:00 - Intro ​1:10 - Nick's background in finance and his transition to the beverage industry ​3:10 - The inspiration behind Loverboy and its launch in 2018 ​5:57 - The importance of having a platform for brand visibility ​8:40 - The impact of COVID on brand awareness and sales ​12:13 - The unique approach of going consumer-first in the beverage industry ​15:05 - The challenges of distributor partnerships and brand ownership ​19:03 - The rise of the sober curious movement and its influence on the market ​20:35 - Loverboy's focus on nutritional transparency and healthier options ​21:45 - The appeal of flavor-forward, low-calorie beverages ​21:53 - The clean ingredients in Loverboy's products ​22:51 - The decision to create non-alcoholic options to cater to a broader audience ​26:04 - Appealing to female consumers who are often overlooked in the beverage aisle ​28:16 - Loverboy introduces innovative products like canned espresso martinis ​30:11 - The brand engages heavily with consumers, using direct-to-consumer strategies to gauge preferences ​32:02 - New flavor drops to test market interest ​34:12 - The challenges of scaling while maintaining a lean operation ​37:01 - Securing funding and proving profitability to investors ​39:10 - The industry's evolution from bottles to cans and the implications for the future ​44:53 - Final chew Sponsored by: 📨 Sendlane - Tired of paying for hosting unnecessary contacts on your email list? Thats why we switched to Sendlane where we are only charged for the number of contacts we send to. You will unlock huge savings by signing up with them. 🔗 https://sendlane.com/chewonthis Follow us, subscribe to our newsletter, and to see our exclusive merch check out https://chewonthis.io/ Ron Shah -   / obviceo   Ash Melwani -   / ashvinmelwani   Chew On This -   / chewonthisdtc