workshops work

310 - Listening Deeper: Finding the Questions That Need to Be Asked with Akshay Kapur

Feb 25, 2025
Akshay Kapur, an executive coach specializing in workshops and meetings, shares his insights on the power of silence and the art of asking the right questions. He emphasizes creating spaciousness for reflection and dialogue, bridging the gap between coaching and facilitation. Akshay discusses how understanding group dynamics fosters effective communication and the nuances of virtual engagement. He also explores the emotional dynamics at play in workshops and the importance of preparing for deeper connections and meaningful discussions.
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INSIGHT

Facilitation vs Coaching Focus

  • Facilitation differs from coaching by focusing on making the collective's process easy, not just the individual.
  • A facilitator creates space so honest group conversations can emerge without being the prompting engine.
ADVICE

Ask the Real Why

  • Always seek the 'need behind the need' by asking deeper why questions in facilitation or coaching.
  • This uncovers the hidden, collective motivations rather than surface-level urgent issues.
ADVICE

Use Silence to Build Trust

  • Embrace silence as a facilitator to create comfort and spaciousness for reflection and group voice.
  • Use silence to shift trust and responsibility to participants, allowing authentic dialogue to emerge.
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