310 - Listening Deeper: Finding the Questions That Need to Be Asked with Akshay Kapur
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The Art of Preparation and Emotional Dynamics
This chapter emphasizes the crucial role of preparation in coaching and facilitation, particularly in shaping initial client interactions and establishing a productive atmosphere. It explores the intricate dynamics of emotions in group settings, advocating for an understanding of how feelings like anger and passion influence dialogue and group interaction. Additionally, the discussion delves into the complexities of evidence-based decision-making, highlighting the importance of context and clarity in data usage to ensure impactful outcomes.
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Transcript
