Credit Union Exam Solutions Presents With Flying Colors NCUA's Examiners Guide & NSPM What You Need to Know
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Jun 12, 2025 In a revealing discussion, Todd Miller, a former NCUA employee with 34 years of experience, dives into the complexities of NCUA's examination processes. He highlights the critical role of the Examiner's Guide and the National Supervisory Policy Manual, sharing personal anecdotes on their evolution and significance for credit unions. Miller also addresses transparency issues, such as the challenges credit unions face with redacted information, and offers insights on effectively navigating regulations and working with examiners for better compliance.
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Todd Miller's NCUA Career Journey
- Todd Miller shared his 34-year career journey at NCUA, detailing roles from examiner to director of special actions.
- His vast experience included supervising troubled credit unions and participating in internal supervisory review committees.
Mark's Flight-Time Reading Habits
- Mark Treichel recounted reading Bosch books during flights to the West Corp conservatorship.
- He paired this with listening to Dave Matthews Band to decompress, humorously noting it made him angry on return flights.
NSPM Unified NCUA Regions
- The NSPM was introduced to unify regional differences in supervision practices under one consistent manual.
- Prior to that, regions operated like separate agencies with varying exam protocols, causing credit union complaints and inconsistency.