TED Talks Daily

The value of kindness at work | James Rhee

6 snips
Dec 1, 2021
James Rhee, an entrepreneur known for rescuing a fashion company from bankruptcy, emphasizes the profound impact of kindness in the workplace. He discusses how fostering a culture of compassion can transform corporate environments. Rhee shares personal stories highlighting the importance of goodwill and human relationships, contrasting traditional metrics with the value of employee connections. His insights reveal how leading with the heart not only revitalizes struggling businesses but also nurtures community well-being.
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ANECDOTE

The Red Helicopter

  • James Rhee reflects on a childhood kindness: receiving a toy helicopter from a grieving friend's father.
  • This act demonstrated how kindness can be a tangible, shareable asset, creating goodwill.
ANECDOTE

Joining Ashley Stewart

  • Rhee recounts joining Ashley Stewart, a struggling plus-size clothing retailer, as CEO.
  • Facing numerous challenges, he found inspiration in the employees' and customers' kindness.
INSIGHT

Kindness as a Business Strategy

  • Rhee realized that kindness in the workplace fosters innovation and problem-solving.
  • It transforms perceived liabilities into assets, increasing real equity value.
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