Leading Beyond Any Title Leading Beyond Any Title – Mastering Difficult Conversations
Difficult conversations are inevitable—but they don’t have to be painful. Whether it’s giving tough feedback, addressing underperformance, or navigating sensitive issues, the way you handle these moments defines your leadership.
What if, instead of avoiding them, you could turn these conversations into opportunities for trust, growth, and alignment?
Explore topics such as:
Why difficult conversations go wrong—and how to get them right.
Frameworks for delivering feedback with clarity and empathy.
Managing emotional reactions (your own and others’) to keep conversations productive.
How to navigate resistance, defensiveness, and high-stakes situations.
This conversation will equip you with practical tools to transform tension into constructive dialogue—so you can lead with confidence, even in the toughest conversations.
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Have burning questions about leadership that you'd like us to address? Email them to leadership.questions@sait.ca and let your voice be heard.