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Cloud Realities
CR073: Massive scale legacy modernization with Jacqueline Hanson, Department for Work and Pensions (DWP)
Jul 18, 2024
Jacqueline Hanson, Director of Core Digital Services at DWP, shares her insights on the intricate art of modernizing legacy systems to enhance efficiency and scalability. The conversation dives into the risks of maintaining outdated technology and the importance of data integrity during transitions. Hanson discusses key trends in legacy modernization and how AI and low-code platforms are revolutionizing the approach. With humor woven throughout, they tackle everything from everyday safety to the philosophical implications of our digitally enhanced future.
44:33
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Quick takeaways
- Legacy modernization is not just a technical issue but a crucial business challenge that impacts efficiency and customer experience.
- Successfully integrating modern technologies like AI and cloud computing requires fostering a culture of innovation and collaboration within organizations.
Deep dives
The Nature of Legacy Transformation
Legacy transformation involves strategically repositioning outdated systems within organizations to leverage new technologies effectively. The conversation highlights the significant challenges that arise due to the complexity and scale of these systems, especially in large organizations such as the Department for Work and Pensions (DWP). As legacy systems often underpin critical functions, understanding the nuances of these transformations is essential for delivering better services. Organizations must reframe legacy issues not merely as IT problems but as overarching business concerns affecting efficiency, agility, and customer experience.
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Discover
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