SHRM All Things Work

Upskilling and Reskilling: Using Tech to Prepare Tomorrow’s Workforce

Apr 9, 2025
Ginnie Carlier, Vice Chair of EY Americas, leads initiatives to enhance employee experiences and bridge skill gaps in the workforce. She discusses the transformational impact of gamified learning and AI simulations on reskilling. Ginnie emphasizes the shift towards skills-first hiring and the importance of adaptability and creativity. With innovative platforms like Weverse, she highlights how tech can enhance recruitment and foster inclusivity through tailored learning programs that cater to diverse needs.
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ANECDOTE

Adventurous Mindset Sparks Growth

  • Ginnie Carlier embraced an adventurous mindset, stretching beyond comfort zones to work in Silicon Valley and the Middle East.
  • This mindset helped her appreciate diversity and inclusion, fueling her passion for creating thriving workplace cultures.
INSIGHT

Thriving in a Multi-Generational Workforce

  • Today’s workforce spans five generations, each with distinct motivations and needs.
  • Organizations must promise agility and "thrive time" for skills growth and personal energy investment.
ADVICE

Recruit for Potential, Not Perfection

  • Recruit for potential, not just perfect resumes, by assessing adaptability, curiosity, and communication through gamification and behavioral interviews.
  • Prepare candidates to collaborate effectively with humans and AI within diverse teams.
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