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In this episode, Jyoti Chopra, the Chief People, Inclusion, and Sustainability Officer at MGM Resorts International, shares how AI and technology are transforming HR and learning and development at MGM Resorts.

In this, we cover:

• How MGM Resorts is leveraging technology to propel careers forward.
• Learning from top innovators like Microsoft, IBM, and Workday.
• Real-world examples of AI-driven tools, such as micro-courses and digital assistants.
• The impact of technology and data on HR transformation.
• Future plans for AI-powered HR support at MGM Resorts.
• The importance of staying ahead with technology in the hospitality industry.
• Jyoti's sources of inspiration today.

Mentions:

• IBM Watson
• Workday Rising conference

If you liked this, you may also like these other episodes:

• AI & Hotel Tech Bets For Our People-First Approach - Dina Belon, Staypineapple Hotels
• Where The Real AI Revolution Is Happening Now in Hospitality - Stuart Greif, Forbes Travel Guide
• The Next Frontier: Innovation at the Edges of Hospitality - Jason Himber, MINA Group
• Innovation Starts Here: Removing Barriers in the Hospitality Industry - Adam Zembruski

This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptional service and support, Shiji Group is trusted by leading brands worldwide to activate technology faster, increase operational efficiency, and drive better business results.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands