The Advanced Selling Podcast

Micro Mastery: Small Skills That Create Big Results

8 snips
Nov 17, 2025
The hosts delve into the crucial micro skills that distinguish top sales professionals from amateurs. They emphasize the importance of asking for clarification when confusion arises and using specific calendar dates to improve scheduling clarity. Techniques like setting a five-minute warning for call wrap-ups and summarizing key points before ending conversations are highlighted. The discussion reveals how mastering these subtle yet powerful skills can dramatically enhance sales effectiveness and client interactions.
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ANECDOTE

Clarify And It Can Become Your Offer

  • Bill Caskey describes a prospect's reaction when he asked for clarification during a Zoom call and the prospect replied that their people "would never do that."
  • That exchange pivoted the conversation into a request to teach the buyer's team the micro skills Bill used on the call.
INSIGHT

Micro Skills Are Frequently Missing

  • Bryan Neale realized sellers often lack basic micro skills like opening a call or asking decent questions.
  • He warns assuming people know those things leads to weak execution despite strong macro knowledge.
ADVICE

Stop And Ask For Clarification

  • If something a prospect says confuses you, stop and ask for a brief clarification.
  • Use direct language like "Can you briefly explain that?" to avoid misalignment and wasted effort.
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