#255 - Customer Centricity: The Key to eCommerce Success - Insights from Matt Edmundson

Description: Welcome to the podcast episode featuring Matt Edmundson, an eCommerce entrepreneur and coach with extensive experience in building successful businesses and coaching others to do the same. In this episode, we explore various topics around eCommerce, entrepreneurship, marketing, customer centricity, team, and culture.

Matt shares his insights on where to begin when building an eCommerce website, how to find the perfect product to sell online without breaking the bank, and the common mistakes businesses make that lead to failure. He also talks about the importance of shaping company culture and how to achieve a customer-centric approach in business.

One fascinating concept that Matt talks about is "Toilet Seat Thinking" - why it's essential to see things from your customer's point of view and deliver the best customer experience to build a solid reputation and fan base.

Matt's vast experience and success in the digital business world make him an expert in team building and company culture. He shares practical tips on how to build your best team and shape your company culture to achieve success.

This episode is perfect for eCommerce entrepreneurs and anyone looking to start an online business or improve their current one. Join us as we dive into the world of eCommerce and digital business with Matt Edmundson.

To connect with Matt, visit his website: https://www.mattedmundson.com

Disclaimer: Not advice. Educational purposes only. Not an endorsement for or against. Results not vetted. Views of the guests do not represent those of the host or show. Do your due diligence.

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