How to Respond to Poor Reviews

[00:25] Today’s Topic: How to Respond to Poor Reviews

[01:00] The first thing you should do is see why you are getting poor reviews.

[01:10] Then tell people how you are tackling the problem.

[02:38] Eric’s business has a three-star review on Glassdoor.

[02:56] He thinks they gave a thoughtful answer to the comment.

[04:05] Eric and Neil don’t tend to give businesses bad reviews.

[04:22] They prefer to deal with it in person or in a personal fashion.

[04:56] That’s it for today!

[05:05] To attend our Growth Accelerator Mastermind, go to the Marketing School site for more information and to apply.

How to Respond to Poor Reviews | Ep. #1098