HBS Managing the Future of Work

Wharton’s Peter Cappelli on changing the talent equation

24 snips
May 1, 2024
Wharton Professor, Peter Cappelli, discusses the consequences of treating employees as an expense rather than an asset in this podcast. He explores the impact of management changes on aligning incentives, C-suite demographics, and the effects of AI in the workforce.
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ANECDOTE

Training Your Competition

  • A CEO questioned the need to train employees when competitors could do it for them.
  • This mindset reflects a shift towards talent acquisition over internal development, creating a skills shortage.
INSIGHT

The False Economy of Cost-Cutting

  • Companies' excessive cost-cutting hinders investment in human capital, leading to a false economy.
  • Ignoring quality of hire and turnover costs, while prioritizing cost per hire, exemplifies this flawed approach.
ADVICE

Speak the Language of Finance

  • HR professionals should clearly communicate turnover costs to demonstrate the financial impact of employee churn.
  • Mastering the language of finance enhances HR's credibility and influence in strategic decision-making.
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