The Josh Bersin Company CHROs Now Face Complex and Difficult Realities
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Dec 2, 2025 Recent research reveals that CHRO tenures have dropped 20% and that the role is predominantly held by women, yet they face pay disparities compared to other C-suite positions. As expectations rise, CHROs are now adopting responsibilities akin to Chief Transformation and Strategy Officers. The impact of AI is reshaping workforce dynamics and job redesign, while employee anxieties about automation challenge retention efforts. Moreover, the evolving HR landscape sees increased complexity and the need for CHROs to balance strategic roles with everyday HR functions.
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CHRO Role Rapidly Expanded Into AI And Org Design
- CHROs' role and expectations have skyrocketed, expanding into AI, hiring, reskilling, and org design.
- The job now requires coordinating cross-functional AI use cases and addressing workforce fears about automation.
Shorter Tenures And Limited Non-HR Experience
- Average CHRO tenure dropped about 20% from six years to 4.8 years and 70% are first-time CHROs.
- Only ~20–25% had non-HR business experience, raising concerns about business breadth in the role.
HR Headcount And Complexity Have Ballooned
- The HR profession has grown faster than the workforce, increasing complexity and specialization.
- Bersin's capability model lists ~94 HR capability areas and likely more than 100 in practice.