In this powerhouse episode of To The Point Home Services, Chris and Chad Peterman welcome John Bowman, President of F.F. Hitchcock — a multi-generational Connecticut-based service business that has evolved from a general store in 1870 to a $20M+ home services juggernaut. 💥

We dive deep into how John helped transform a legacy company through bold branding, exceptional leadership, and a strong service-first mindset. From scaling residential services to creative marketing and navigating the family business dynamic, this episode is packed with gold.

🎯 Key Takeaways:

How F.F. Hitchcock went from construction-focused to residential success
Creative marketing that builds brand personality (hello, prank calls & upside-down booths!)
Transitioning leadership in a multi-generational business
Using humor and authenticity to attract talent and customers
Leveraging tools like ServiceTitan and online shops for growth
The impact of industry events like RYNOx on mindset and momentum