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Because You Need to Know®

Perspectives of the Work Culture with Michael Gates

Oct 5, 2023
Michael Gates, Associate Fellow of Saïd Business School and owner of Michael Gates CrossCulture, discusses living in Helsinki and the challenges of diversity and inclusion in HR. He explores different approaches to work culture and the importance of knowledge management, including passing on tacit knowledge and assessing team dynamics.
34:21

Episode guests

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Quick takeaways

  • HR focuses on diversity and inclusion, but should also prioritize developing employee skills and capabilities.
  • Effective communication and listening skills are crucial in harnessing the diverse talents and ideas of employees.

Deep dives

The Importance of HR in Organizations

The role of HR in organizations has evolved over the years. While in the past, HR had to establish its credibility and role within the organization, today it focuses on important issues like diversity, equity, inclusion, and unconscious bias. HR has been successful in convincing senior management about the significance of these issues and ensuring they are addressed. However, it is crucial for HR to go beyond these topics and focus on developing the skills and capabilities of employees. This includes improving communication, teaching effective listening skills, and recognizing the different talents and perspectives that individuals bring to the table.

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