In this episode of the HR Leaders podcast, I'm joined by my guest, Howie Jacobson, Executive Coach, Author, ultimate Frisbee Player, Behaviour Nerd and host of the Plant Yourself Podcast.

Howie is co-author, with Peter Bregman, of You Can Change Other People, and the author of Google AdWords For Dummies.

We discussed: Body Language Secrets To Win More Negotiations

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Episode highlights

00:00 - What being a school teacher taught him about sustaining change

06:18 - Conversations that help people become better versions of themselves

06:33 - An introduction to the 4 steps for making positive change

10:00 - Become an ally by seeing positive intent in other people's actions

14:30 - Broaching conversation with empathy, confidence and permission

17:41 - Empathy is a lot harder when you're emotionally invested

20:57 - Why it's essential to exercise your empathy muscle

23:17 - Making a person feel safe opens the door to conversation

28:30 - The difference between performance reviews and performance improvement

33:21 - Leveraging your strengths and mitigating your weaknesses

36:51 - Howie's advice on best way to seek feedback

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