The Dental Lighthouse with Dr. Jason Tanoory 36: Struggling to Manage Conflict Between Team Members? Don't Forget These 2 Rules!
Nov 20, 2024
Explore the complex dynamics of teamwork and the hidden resentments that can emerge among colleagues. Discover actionable strategies for fostering accountability and collaboration. Emphasizing 'team-focused' tasks and open communication, you’ll learn how structured checklists can enhance mutual understanding. The discussion also highlights the importance of servant leadership in creating a cohesive environment. Tune in for practical tips to turn conflicts into opportunities for growth and strengthen your practice!
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Two Core Rules to Resolve Conflict
- All people are inherently good and not trying to sabotage others.
- Errors in behavior mostly arise from misunderstandings or miscommunications.
Prioritize Team Tasks in Checklists
- Prioritize team-focused tasks before individual ones on end-of-day checklists.
- This helps address perceptions of unequal workload and supports teammates in need.
Enable Peer-to-Peer Accountability
- Encourage peer-to-peer accountability by giving permission for candid, loving conversations.
- Approach issues from curiosity to avoid defensiveness and promote understanding.