Sarah Koplowitz, an optimization champion in marketing, discusses driving process effectiveness. The podcast explores the role of empowered business users in driving change and showcases a real-world case study.
Optimization champions drive process effectiveness by collaborating with teams and contributing to automation development.
Collaborating with builders like Pat from IT showcases successful automation without traditional developers.
Deep dives
Key Role of Optimization Champion in Business Operations
Recognizing the need for formalizing processes to scale and ensure brand representation, Sarah took on the role of optimization champion. She collaborated with teams, gathered requirements, and contributed to the iterative process of automation development. This role emphasized the importance of understanding and improving business operations beyond mere coding or development roles.
Collaboration with Builder for Automation Development
Engaging with a builder, like Pat from IT, Sarah worked closely on developing automation solutions. Their collaboration involved defining process improvements, guiding automation architecture, and conducting regular progress reviews. The role of a builder showcased how working alongside business experts can lead to successful automation without the need for traditional developers.
Critical Role of Application Administrators in Automation
Interacting with Marketo and Salesforce administrators played a crucial part in the automation projects. Obtaining approvals for workflows affecting Salesforce and setting up API connections highlighted the importance of working with app administrators. Their involvement ensured seamless integration and functionality within the automated processes.
At Analysis.tech we've been exploring low-code's role in driving business optimization. In this week's Low Down on Low-Code we dive into the role of the empowered business user in driving change, And, not all roads lead to the citizen developer. Rob and John dive into a real world case study of an optimization champion driving process effectiveness in marketing, featuring Sarah Koplowitz!
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