064: Problems get replaced by better problems

Tom & Corissa talk about how understanding and tackling problems requires more than just a linear approach, like is often inferred through something like the Double Diamond. A bunch of metaphors, real world examples and other fun in this one. We also offer practical tips for engaging with solution-oriented colleagues and suggest some methods and recipes to see and solve more problems differently. Plus: a somewhat tortured supermarket metaphor.

00:00 Welcome to Trigger Strategy Podcast

00:11 Dental adventures

00:31 Exploring problems and solutions

02:09 The arrogance of designers

02:54 The horse poo problem

06:12 The Double Diamond design process

13:32 The Iron Triangle and trade-offs

14:37 Abductive logic and interconnected systems

19:49 The over-reach of the Enlightenment

20:13 The secret life of trees

21:12 Complex vs. complicated problems

22:33 Problem "validation"

24:16 The supermarket metaphor

28:34 Be more Cal Newport by putting solution recipes first?

33:25 What to do with solutionizing colleagues

38:34 Wrapping up in utopia

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