Tom & Corissa talk about how understanding and tackling problems requires more than just a linear approach, like is often inferred through something like the Double Diamond. A bunch of metaphors, real world examples and other fun in this one. We also offer practical tips for engaging with solution-oriented colleagues and suggest some methods and recipes to see and solve more problems differently. Plus: a somewhat tortured supermarket metaphor.
00:00 Welcome to Trigger Strategy Podcast
00:11 Dental adventures
00:31 Exploring problems and solutions
02:09 The arrogance of designers
02:54 The horse poo problem
06:12 The Double Diamond design process
13:32 The Iron Triangle and trade-offs
14:37 Abductive logic and interconnected systems
19:49 The over-reach of the Enlightenment
20:13 The secret life of trees
21:12 Complex vs. complicated problems
22:33 Problem "validation"
24:16 The supermarket metaphor
28:34 Be more Cal Newport by putting solution recipes first?
33:25 What to do with solutionizing colleagues
38:34 Wrapping up in utopia
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