The Best Leadership Podcast Ever (with Jeff Matlow)
24. Managing Up – A Conversation With Jordan Cutler
Aug 14, 2024
In this engaging conversation, Jordan Cutler, an expert in communication strategies for managerial relationships, shares insights on the importance of managing up. He discusses navigating early career challenges in software engineering and emphasizes proactive communication to build trust. Cutler highlights how championing accountability enhances productivity and fosters collaboration within teams. He also underscores the value of embracing mistakes as learning opportunities, promoting a culture of growth and improvement.
25:46
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Quick takeaways
- Proactively removing uncertainty through structured communication builds trust and accountability between employees and managers for effective teamwork.
- Aligning personal objectives with management's priorities fosters collaboration and positions employees as valuable contributors to team success.
Deep dives
Removing Uncertainty in Leadership
Proactively removing uncertainty is crucial for effective management. When employees clearly communicate their plans and progress, it alleviates managers' concerns about task completion, deadlines, and quality expectations. For instance, regularly updating a manager at the beginning and end of the week builds trust and reinforces accountability, making it easier for managers to focus on other responsibilities. This structured communication helps create a consistent working environment where managers feel confident in their team's capabilities.
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