Contractor Evolution
210. Understanding the Skill/Will Matrix - Danny Kerr
Apr 11, 2025
Explore the influential Skill/Will Matrix, a framework that helps leaders identify whether productivity issues stem from a lack of skill or motivation. Discover strategies to enhance team dynamics, fostering development and engagement. Learn how to effectively navigate conflicts to elevate team performance. Understand how categorizing team members empowers you to create a workplace where everyone thrives.
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Quick takeaways
- The skill/will matrix is an essential tool for leaders to diagnose productivity issues by determining whether they stem from skill deficits or lack of motivation.
- Employing healthy conflict conversations is crucial for re-engaging high-skill, low-will employees by addressing their concerns and aligning their goals with those of the organization.
Deep dives
Understanding the Skill-Will Matrix
The skill-will matrix is a framework designed to help leaders assess employee productivity issues by categorizing individuals based on their skill level and willingness to perform. It is divided into four quadrants: high skill/high will, high skill/low will, low skill/high will, and low skill/low will. For instance, individuals with high willingness but low skill, like an employee who is dedicated but struggling with complex tasks, require targeted training and development to enhance their skills. This framework allows leaders to simplify the identification of whether a performance issue stems from a lack of skills or a lack of motivation.
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