

Scaling all the things at Slack (Interview)
May 2, 2018
Julia Grace, Senior Director of Infrastructure Engineering at Slack, talks about scaling challenges, building leadership teams, and managing quality of service. She discusses the role of product managers in influencing engineers and the importance of effective communication and credibility in team management. Julia also shares insights on building resilient software and the engineering challenges of handling network flakiness at Slack.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Introduction
00:00 • 2min
Scaling Engineering Teams and Building Leadership
01:52 • 15min
The Importance of Influencing Engineers
16:36 • 5min
Building Rapport and Understanding Preferences
21:18 • 19min
The Importance of Communication and Credibility in Team Management
39:49 • 3min
Building Resilient Software and Ensuring Service Quality
42:44 • 23min
Scaling Yourself During Hypergrowth and Conference Discount
01:05:19 • 2min
Excitement about speaking at a conference and gratitude to the host
01:07:30 • 2min