23min chapter

The Changelog: Software Development, Open Source cover image

Scaling all the things at Slack (Interview)

The Changelog: Software Development, Open Source

CHAPTER

Building Resilient Software and Ensuring Service Quality

The chapter discusses the challenges of maintaining a stable service like Slack and the importance of being able to recover from issues quickly. They mention instances where Slack has gone down and how they have implemented measures to detect and recover from problems instantaneously. They also talk about the engineering challenge of handling network flakiness and the need to constantly communicate with vendors.

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