Building a $1.2M Profit Practice Through Premium Client Service with Thomas Kopelman

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May 14, 2025

Thomas Kopelman, founder of All Street and a financial advisor specializing in high-net-worth clients, shares his journey to building a $1.5 million practice. He discusses his high-touch, flat-fee service model and how he effectively structures his team for optimal service delivery. Listeners will learn about his unique 'reverse engineering' approach to client needs, the shift from social media to referrals for client acquisition, and the importance of responsive communication. This conversation is packed with actionable insights for enhancing client service and ensuring business profitability.

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INSIGHT

Cashflow Challenges for Business Owners

Business owners struggle with cashflow management due to poor tax forecasting and expense understanding.
Effective financial planning requires detailed knowledge of income, taxes, expenses, and goals.

ADVICE

Be Highly Responsive to Clients

Prioritize availability by reserving mornings solely for urgent client needs.
Reply to all client emails within 12 hours to provide timely, responsive service.

ADVICE

Maximize Client-Facing Time

Delegate background work to allow over half of your time to be client-facing.
Hire specialized team members to enhance operational efficiency and client service quality.

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In this value-packed episode, Thomas Kopelman returns to share how he's built a thriving advisory practice generating $1.5 million in annual revenue with extraordinary profit margins. Thomas breaks down his business model serving business owners through a high-touch, premium flat-fee approach ranging from $12,000-$18,000 annually.

Listeners will discover Thomas's detailed client service approach, including his team structure that maximizes everyone's strengths, his "reverse engineering" process to understand client needs, and his commitment to responsive service with emails answered within 12 hours. He also shares his evolution from using Twitter for client acquisition to now growing primarily through referrals.

Whether you're a solo advisor looking to grow or already managing a team, this conversation delivers practical takeaways for elevating your client service model and business profitability.

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ABOUT THE ADVISOR JOURNEY:

Real-life strategies for the modern financial advisor who’s ready to scale. Join Altruist leaders and guests as they share proven tactics, unfiltered advice, and hard-won lessons you can apply to your own practice. These conversations will propel your career to the next level—don’t miss it.

Disclaimer:

Altruist Corp ("Altruist") offers technology and tools designed to help financial advisors achieve better outcomes. Advisory and certain other services are provided by Altruist LLC, an SEC-registered investment adviser, and brokerage related products and services are provided by Altruist Financial LLC, a member of FINRA/SI...