Are you happy with the way people talk and communicate in your organisation? In this episode, Andrea talks about how communication is directly linked to commitment and how the language you and your team impacts the results you see, revealing the do’s and don’t’s of communication if you want to see effective results.

KEY TAKEAWAYS

• Many individuals struggle to take responsibility and be fully committed in work today.
• There’s a strong connection between the way we communicate with one another at work and the results we achieve.
• It’s comfortable to talk about the past, it doesn’t have expectations or usually any actions either. To create effective results we need to be in the present and look to the future.
• When people start talking about the past, stop them and change the conversation. This will allow you to create commitment-generating conversation instead.
• You need to use specific and direct language and communication to create success.

BEST BITS

“The way people talk in organisations is so critical, it’s so important”

“When people start talking about the past, they get really comfortable about talking about the past”

“Start talking in a way that generates commitment”

“Committed language is what really produces a different level of results”

“A past-driven conversation usually involves a lot of words”

LEARNING MOMENTS

01:49: Are we underrating the way we talk in our organisations?
03:10: The problem with talking about the past
05:00: Creating commitment-generating communication
06:00: The differences between wishful thinking and committed language

VALUABLE RESOURCES

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ABOUT THE HOST

My name is Andrea Petrone. I'm a Human Performance and Leadership Advisor, Executive Coach and International Speaker. I help leaders and their teams to change their mindsets and master their leadership capabilities so they can achieve extraordinary performance. I've been in the corporate world for more than 20 years working globally - in 6 countries and 3 continents - for medium-large companies.