MMOA Podcast - Physical Therapy | Fitness | Geriatrics

"Make money while you sleep." Is RTM helpful or hype? (Remote Therapeutic Monitoring)

Oct 27, 2025
Steven Coen, founder of SaRa Health and seasoned software entrepreneur, dives into the world of Remote Therapeutic Monitoring (RTM). He clarifies misconceptions about RTM and highlights its potential to enhance patient engagement and clinic revenue, all while reducing administrative burdens. Steven details how new CPT codes can be effectively utilized and shares compelling real-world examples of RTM’s impact on patient outcomes. He emphasizes the importance of smarter tech integration and its implications for the future of outpatient rehab, especially in geriatric care.
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INSIGHT

RTM Pays For The Therapeutic Relationship

  • RTM gives therapists a way to be paid for the relationship and support they provide outside clinic visits.
  • Steven Coen calls it a 'make money while you sleep' opportunity that can reduce moral injury and preserve private practice access.
ADVICE

Begin With Connect And Engage Codes

  • Start with the connect and engage RTM codes before chasing time-based codes.
  • Focus on meeting the 16-day engagement requirement and build workflows around that cadence first.
ADVICE

Use Short Clinical Questions To Trigger Engagement

  • Treat simple patient replies (text responses) as valid 'day of data exchange' engagements.
  • Design short clinically valuable questions (yes/no when appropriate) to trigger reimbursable data exchange.
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