PPP 429 | Signs That Your PMO is Going to Fail: Insights from World PMO Influencer Bill Dow
Aug 8, 2024
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In this conversation, project management expert Bill Dow shares his dynamic journey from data entry clerk to leading PMOs, emphasizing the essential soft skills and leadership qualities pivotal for success. He discusses the vital role of executive support for PMOs and the transformative influence of AI in project management—from its applications to challenges in data security. Bill also underlines the importance of perseverance and relationship-building, highlighting how continuous learning shapes effective project managers.
Executive support is critical for PMO success, highlighting the need for alignment with business strategy to avoid obsolescence.
Effective project management extends beyond technical skills, emphasizing the importance of leadership, relationship-building, and understanding human dynamics.
Deep dives
The Journey to Project Management
Bill Dow shares his extensive career path in project management, starting from a data entry clerk to various roles such as project manager and PMO director. His early experiences in the 1990s, particularly transitioning from mainframe to client-server systems, shaped his understanding of the field. Dow emphasizes how youthful naivety often allows individuals to seize opportunities without overthinking, which can be a critical asset in early career decisions. His journey illustrates the evolving nature of project management roles and the fundamental skills acquired along the way.
Misunderstanding Project Management
Project management is often misconstrued as limited to formal titles or specific industries, leading to a lack of recognition for its essential skills across various professions. For instance, a dentist managing a project to expand their office may not identify as a project manager, but they still require organizational and risk management skills. Dow points out that many administrative professionals, despite not having 'project manager' in their titles, are effectively managing projects regularly. This misunderstanding can hinder the acknowledgment of the value that project management acumen brings to different roles and industries.
Leading People Effectively
Effective leadership involves not only managing projects but also navigating the complexities of working with people. Dow emphasizes the importance of giving oneself grace when making leadership mistakes, highlighting that mistakes are part of the learning process. He notes that understanding the nuances of human dynamics—such as performance reviews, hiring, and personal challenges—can be the toughest aspect of management. The necessity of influence without direct authority is also crucial, as project managers often lead cross-functional teams without formal power.
The Future and Evolution of PMOs
The evolution of Project Management Offices (PMOs) reflects significant changes in organizational processes and methodologies, moving from a strict focus on traditional project management to incorporating elements like Agile and DevOps. Dow predicts that AI will play a transformative role in PMOs by enhancing decision-making through predictive analytics and streamlining project reporting. He highlights the necessity for PMOs to align more closely with business strategy and ensure executive support to avoid risks of obsolescence. Looking ahead, Dow anticipates advancements in automation tools, enabling PMOs to operate more efficiently while adapting to ongoing organizational changes.
In this episode, Andy talks with Bill Dow, the Director of Enterprise PMO at University of Washington Medicine and author of multiple project management books. Bill shares his extensive journey in project management, from starting as a data entry clerk in 1989 to leading PMOs in various organizations. The discussion covers the evolution of project management offices (PMOs), key lessons in leadership, and the significant impact of AI on project management.
Bill emphasizes the importance of executive support for PMOs' success and explores future trends like increased automation and the integration of AI into project management processes. Both Andy and Bill reflect on the critical skills needed for effective project management, beyond just technical knowledge, highlighting the art of managing people and building relationships.
Sound Bites
"Project management's often misunderstood what they actually do. We hear overhead, we hear administrative, book a meeting for us, just bug people to get things done, go get us coffee."
"I thought I'd be a project manager so I could just boss people around. Like they'll do all the work. Little did I know how complicated this job is."
"If you don't have executive support backing you, you're not going to survive. It just does not matter."
"One of the key aspects of what I'm about is tenacity. I just keep trying and trying. If it doesn't work, I'll try again and try again."
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Thank you for joining me for this episode of The People and Projects Podcast!