Omni Talk Retail NRF CEO Matthew Shay on Retail Innovation, AI, and the Future of the Industry | NRF 2025
Jan 14, 2025
16:24
In this special interview recorded from the VusionGroup Podcast Studio, Matthew Shay, President and CEO of the National Retail Federation, joins Omni Talk Retail live at NRF 2025 to discuss the future of the retail industry. From global macroeconomic challenges to the transformative power of AI and robotics, Shay shares his unique perspective on the state of retail and the continued evolution of NRF as a premier event for innovation and collaboration.
Key Moments:
- 0:50 – The role of NRF in the retail industry: convening, curating, and communicating.
- 2:20 – Highlights from NRF 2025, including record-breaking attendance and a focus on AI.
- 4:00 – The impact of macroeconomic uncertainty on retail strategies.
- 6:15 – Insights into consumer behavior and disparities across income segments.
- 10:50 – Why NRF continues to call New York home for its global retail event.
- 12:30 – How NRF fosters innovation through a combination of education and exhibits.
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