How to Create a Culture of Continuous Discovery with Cross Collaboration

In this episode, Wes chats with Teresa Torres about her book, "Continuous Discovery Habits." Teresa is an expert in product discovery and has crafted a practical guide on continuously uncovering customer needs, pain points, and opportunities to build successful products.

Wes and Teresa explore the key concepts of continuous discovery and the importance of forming product trios for effective collaboration. The podcast covers essential habits and strategies to kickstart a successful continuous discovery process, ensuring teams remain focused on achieving desired product outcomes. 

Key Takeaways:

[2:06] Wes and Teresa speak about the core habits for success.  

[5:06] Teresa discusses the idea of the product trio, comprised of a product manager, designer, and software engineer, emphasizing the benefits of cross-functional collaboration and decision-making.

[8:02] Teresa highlights the importance of context and organization structure in kickstarting continuous discovery habits, depending on roles and team dynamics.

[17:09] They speak about user research and the main questions you need to ask in your customer interviews.  

[28:26] How they approach product launches.

[31:54] Why using story drawings to provide structure is important to her process.

About Teresa

Teresa Torres is an internationally acclaimed author, speaker, and coach. She teaches a structured and sustainable approach to continuous discovery that helps product teams infuse their daily product decisions with customer input. She’s coached hundreds of teams at companies of all sizes, from early-stage start-ups to global enterprises, in a variety of industries. She has taught over 12,000 product people discovery skills through the Product Talk Academy and is the author of Continuous Discovery Habits.

Links:

LinkedIn