Watch the YouTube version of this episode HERE
Are you looking to scale your law firm? In this episode of the Maximum Lawyer Podcast, hosts Jim Hacking and Tyson Mutrux engage in a conversation with Dawn Smith, a managing partner at a law firm specializing in nursing home litigation. Dawn shares her unconventional journey to becoming a lawyer and some of the things she has learned.
Dawn provides some insights on her learnings when she scaled her law firm. One of these learnings was the importance of having defined written processes. Hiring new attorneys means different perspectives and ways of doing things. Without a defined process, it is easy for things to get out of hand and for attorneys to handle things their own way that don't align with the vision of the firm. Some simple processes that should be outlined are how demand letters are written and how mediation sessions are handled.
Since practicing law can have an emotional toll, Dawn speaks to the importance of supporting staff when handling tough cases. It is crucial to have open dialogue with those who are hearing horrific cases over and over. Building a culture of openness within a firm is key to making sure the mental health of staff is always prioritized and people are not negatively affected.
Take a listen!
Jim's Hack: Read the book “The 15 Commitments of Conscious Leadership” which talks about taking radical responsibility and learning through curiosity.
Dawn’s Tip: Choose one area of law and niche down. Be a specialist because it makes a difference in the work you do.
Tyson's Tip: Use a resource that allows you to negotiate through tips and tricks.
Tune in to today’s episode and checkout the full show notes here.
02:15 From bartender, to forming her own firm specializing in nursing home litigation
04:33 How the firm expanded its practice to multiple states
06:35 Importance of written processes
08:39 Handling emotional aspects of tough cases
10:04 Having a positive mindset, the importance of support networks, and the belief in hard work and achieving ambitious goals!
13:03 The firm's marketing approach and obtaining success stories from clients
14:55 Navigating the challenges of partnership in a law firm
Connect with Dawn:
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