The Successful Mind Podcast Understanding Psychological Safety in Business
In business, psychological safety means that the people who work for you can work without the fear of repercussions if they make a mistake, challenge the status quo, or come up with an idea that doesn’t work.
Psychological safety allows your team to be free to do their best without having to worry about being humiliated or made to feel “less than,” because their idea didn’t work out.
Many organizations practice psychological safety, including Google. In fact, they credit their ability to innovate with how psychologically safe their organization is.
The problem is, many of us were raised in an environment that didn’t allow us to make mistakes. We were guilted, shamed, or humiliated instead of having our mistakes celebrated. So, as adults we have a tendency to hide our mistakes rather than bringing them forward, learning from them, and figuring out what caused them. Many of us also get triggered when other people make a mistake.
In today’s episode, Steph and I discuss:
-
- What happens when organizations aren’t psychologically safe (hospitals are a key example of this—where people end up getting hurt, because nurses aren’t allowed to point out the mistakes of doctors)
-
- How the highest performing, most innovative schools make it psychologically safe for kids to make mistakes
-
- Why you should create a culture of psychological safety in your business, lead by example, sunshine your mistakes, and be vulnerable with your team
-
- Why you shouldn’t hire “more of you”—because then you’ll have a bunch of you’s running around, saying yes to all of your ideas instead of innovating
-
- Why failing to have clear expectations creates an unsafe environment for your team—because people don’t know what expectations they’re trying to hit; they don’t know what is considered a win
-
- Why we get triggered and what’s at the root of it
Plus, Steph and I give examples of “nightmare bosses” we’ve witnessed throughout our lives. Some of our coaching clients are unknowingly creating a culture that’s the opposite of psychological safety, because they react to employees in a very harsh way.
Instead of getting angry with your underperforming team, make sure you set up measures of success or KPIs (key performance indicators) for each role that tell people when they’re successful
Links & Resources
Are you ready to create a culture of psychological safety in your business? Join us for our free training titled How To Reverse Engineer a Multi 7-Figure Business in 3 Simple Steps. CLICK HERE for more details!
LAST CALL!!! We’d love to hear from our fans (and even our detractors) to help make the show better. If you haven’t done so already, please consider taking part in a brief 1-minute survey to help us better our best. It’s 100% anonymous, you can skip any question you don’t want to answer, and it provides us with valuable feedback to continue to bring you cutting edge content each and every week. Click the link below to lend your voice!
https://surveys.blubrry.com/thesuccessfulmindpodcast
You were BORN to be a success! Download our 2-Step Mindset Hack to Reprogram Your Life for Success completely FREE and start living the life you always dreamed possible!
Failing to have clear expectations creates an unsafe environment for you and your team. Learn the techniques necessary to build a team the right way by listening to our Lessons on Leadership Series from The Successful Mind Podcast:
Episode 529 – Scaling: The Key to Scaling Your Business
Episode 530 – Hiring: Humble Hungry & Smart to Break Through Resistance
Episode 532 – A Players vs B Players: How Tolerating an Adequate Team Will Destroy Your Business
If you enjoy the show, would you please consider leaving a short review on Apple Podcasts? It takes less than a minute and really makes a difference in helping us spread the “Successful Mind” message to those who need it most.
Discover David’s book: The Millions Within: How to Manifest Exactly What You want and Have an EPIC Life
Get SOCIAL with David! You can find him on the following platforms:
YouTube: youtube.com/DavidNeagle
Facebook: facebook.com/groups/TransformationNeagle
Instagram: instagram.com/david_p_neagle/
LinkedIn: linkedin.com/in/thedavidneagle/
Twitter: twitter.com/davidneagle
Miss anything? Don’t forget to subscribe to the show and stay on top of your own successful mindset. You can find us wherever you listen to podcasts:
The post Understanding Psychological Safety in Business appeared first on The Successful Mind Podcast.