Hard Software Hard Software Episode 10: LLMs in High-Growth Supply Chain with Jorge Valdivia, CTO of Fleetio
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May 14, 2025 In this conversation with Jorge Valdivia, CTO of Fleetio, they delve into the evolution of fleet management technology, highlighting its shift from manual processes to advanced software solutions. Jorge shares insights on the integration of hardware and software in fleet operations and discusses the importance of user-centric innovation, emphasizing customer feedback. He also reflects on his journey from engineer to CTO, addressing challenges like delegation and imposter syndrome, while exploring Fleetio’s ambitious growth plans following their Series D funding.
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CTO Role Evolves to Ecosystem Builder
- Scaling from individual contributor to CTO means enabling others to succeed rather than doing everything yourself.
- The hardest part is creating an ecosystem that empowers the whole team to deliver value.
Minimal Process to Preserve Culture
- Introduce only minimal necessary processes to preserve culture and speed during growth.
- Ensure new hires deeply understand and embrace company culture to avoid fragmentation.
Avoid Over-Optimizing Processes
- Processes should not optimize for edge cases that slow shipping drastically.
- Parallelize workflows rather than enforcing sequential steps to keep pace and retain talent.