Prasad Kawthekar, Co-Founder & CEO of Dashworks, on enterprise AI search tools
Feb 26, 2024
31:32
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Prasad Kawthekar, Co-Founder & CEO of Dashworks, discusses the historical evolution of enterprise search tools, challenges to adoption, role of Generative AI, limitations of current AI models, considerations for future AI development, and the potential of retrieval-augmented generative AI. The episode explores opportunities for startups in the AI space, navigating responsibility in automated decision-making, and reflections on transitioning from researcher to CEO.
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Quick takeaways
Generative AI enhances search experiences by providing nuanced answers without specific keywords.
Responsible AI practices include educating users on limitations, providing explanations, and enabling user verification.
Deep dives
The Motivation of Impacting Customers
Being able to directly address customer problems and provide solutions is highly motivating. The feedback loop from customers and the ability to solve their problems by shipping features or sharing solutions brings a new level of motivation and learning experience.
Evolution of Enterprise Search
The evolution of enterprise search has seen distinct phases from on-premise tools to SaaS applications and the current adoption of various SaaS tools like Notion, Asana, and Slack. The challenge lies in building and maintaining custom API integrations with different services, hindering easy information retrieval compared to web searches.
Generative AI for Enhanced Search Experiences
Generative AI offers a promising way to enhance search experiences by providing richer, more nuanced answers without the need for specific keyword searches. Its impact lies in bridging the gap between user queries and personalized, easily digestible information presentation.
Responsibility and Limitations of AI
As AI technologies like generative AI advance, there is a need for responsible AI practices. Educating users about AI limitations, providing explanations for AI-generated responses, and allowing user verification can help manage expectations. The need for human verification and the shared responsibility in automated decisions remain crucial in the current AI landscape.
Prasad Kawthekar is the Co-Founder & CEO of Dashworks, an all-in-one AI search assistant. It enables users to find any document, message, or email and to accelerate a team's productivity. With over 40+ integrations, Dashworks enables teams to find and organize their internal knowledge across apps from one place and leverage their collective expertise.
In our conversation, we discuss:
The historical evolution of enterprise search tools
The challenges to enterprise search adoption: such as API integration complexities persist, hindering widespread adoption
The role of Generative AI in search
Limitations of current AI models and what the future holds for them.
What are some considerations for future AI development?
The potential of retrieval-augmented generative AI (RAG) in providing accurate and factual responses, while also acknowledging its limitations and potential for further evolution