The Dental CEO Podcast Dental CEO Podcast #20 - The AI-Powered Dental Practice
Jul 14, 2025
Jana Macon, President of Curve Dental and an expert in practice management software, discusses the revolutionary impact of AI on dental practices. She explores how cloud-based technology is automating insurance verification, scheduling, and claims processing, allowing for more focus on patient care. Jana emphasizes the urgency for practices to adopt modern tech to attract and retain talent, while also addressing the expectations of today's digital-savvy patients. She shares insights on balancing career growth with personal life, highlighting the need for supportive workplace cultures.
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AI Transforming Dental Practice
- AI will revolutionize every aspect of dental practice management from scheduling to billing.
- Automation can handle insurance claims more efficiently, reducing errors and denials significantly.
Digital Experience Drives Patient Choice
- Over 70% of patients would switch providers for a better digital experience.
- The demand for online scheduling, digital payments, and pre-visit forms has surged since COVID-19.
Software Complexity Drives Staff Turnover
- Older practice management software drives away younger dental staff due to complexity.
- Intuitive, cloud-based systems improve staff retention by lowering training time and user frustration.