The Chief of Staff Podcast Storytelling That Sticks: Andrea Mayendia on Driving Change at Dow Jones
Oct 22, 2025
Andrea Mayendia, Chief of Staff at Dow Jones with over 20 years in product and strategy, shares her insights on how storytelling can drive organizational transformation. She emphasizes the importance of clarity and emotional resonance in communication, especially during change. Andrea discusses using data to build credibility and how framing messages based on audience context can enhance understanding. She also outlines practical storytelling techniques and highlights the significance of transparency in uniting cross-functional teams.
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Early Lean Six Sigma Training Shaped Career
- Andrea trained in Lean Six Sigma early in her career and used it across functions and acquisitions.
- That training taught her process improvement, data-driven decisions, stakeholder influence, and storytelling skills she still uses today.
Acquisitions Taught Cross-Functional Change
- Andrea integrated four acquisitions at S&P and later took over an acquired product portfolio for ten years.
- Those experiences taught her cross-functional change management and how to bring cultures together during integrations.
Complementary CTO–Chief Of Staff Partnership
- Andrea and CTO Artem complement each other: she brings product judgment, he brings engineering depth.
- That partnership helps balance engineering enthusiasm with customer-focused prioritization.