This Week in Startups EMERGENCY POD! Bob Iger returns as Disney CEO | E1618
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Nov 21, 2022 
Lon Harris, a streaming expert, joins the discussion on Bob Iger's surprising return as Disney CEO after Bob Chapek's controversial leadership. They dissect Chapek's missteps and how Iger's emotional intelligence may steer the company back on track. The conversation also touches on Iger's leadership style, potential strategies to revitalize Disney, and a broader commentary on accountability in corporate governance. With wit and insight, they explore the dynamics of change in the entertainment landscape.
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Chapek's Abrupt Exit
- Bob Chapek's abrupt exit from Disney shocked many, especially given his hand-picked successor status.
- This news sparked discussions about Chapek's leadership and the future of Disney.
Chapek's Missteps
- Bob Chapek's missteps included the Scarlett Johansson lawsuit, the unpopular Genie+ app, and centralizing P&L.
- These decisions, combined with his perceived lack of EQ, ultimately led to his downfall.
Alienating the Disney Adults
- Disney CEO Bob Chapek introduced a new reservation system, and got rid of the season pass and the free FastPass reservation option, frustrating loyal park fans.
- This move, along with other pricing changes and comments, alienated Disney adults, a key customer base.