A client tells Squirrel about a "horrible" meeting where his team accused him of pushing them to overwork and take shortcuts, but we discover it was actually a great breakthrough.
Learning is the detection and correction of error, and in this case, Squirrel's client discovered a major cultural problem that he's now able to correct. We reflect on why feeling horrible can be a great indicator of valuable learning.
SHOW LINKS:
Burn up chart: https://www.modernanalyst.com/Careers/InterviewQuestions/tabid/128/ID/3433/What-is-a-Burn-Up-Chart-and-how-does-it-differ-from-a-Burn-Down-Chart.aspx
Kathryn Schulz on being wrong:
https://www.youtube.com/watch?v=QleRgTBMX88
Theory X and Theory Y:
https://www.linkedin.com/pulse/why-we-cannot-learn-damn-thing-from-semco-toyota-niels-pflaeging/
Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list!
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at info@conversationaltransformation.com