The Global Leadership Podcast Ep 155: Harvard Business School Professor Amy C. Edmondson on the Science of Failing Well
9 snips
Nov 12, 2024 
Amy C. Edmondson, the Novartis Professor at Harvard Business School and an expert on psychological safety, shares her insights on how leaders can help teams embrace failure. She distinguishes between mistakes and failures, outlining three types of failure. The conversation emphasizes fostering a culture where intelligent failures are celebrated as learning opportunities, advocating for a growth mindset. Edmondson stresses the importance of leader care and open communication to encourage experimentation and innovation within organizations.
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Unconventional Career Path
- Amy Edmondson's career path wasn't pre-planned; she followed her interests.
- Her early work with Buckminster Fuller exposed her to innovative thinking and the importance of challenging assumptions.
Psychological Safety and Error Rates
- High-performing teams often report higher error rates, not because they make more mistakes, but because they are more transparent.
- This transparency creates a psychologically safe environment for learning and improvement.
Defining Psychological Safety
- Psychological safety is often misinterpreted as simply being nice or comfortable.
- True psychological safety is about creating an environment where people feel safe taking risks, admitting mistakes, and asking questions.
