Building a Culture that Drives Business Success and Employee Wellbeing (Interview with Claude Silver)

The guest on this week’s episode of the podcast is Claude Silver, Chief Heart Officer at VaynerMedia. 

In our conversation, Claude and I discuss:

• How the role of Chief Heart Officer emerged and how it has evolved
• Claude’s close working relationship with Gary Vaynerchuk, the CEO and how together, they seamlessly merge a people perspective with VaynerMedia’s business strategy
• The Kind Candor program, which is in place at VaynerMedia and which is designed so that feedback is an act of caring and a way of making employees better
• The work that Claude is leading on diversity, equity and inclusion

This episode is a must listen for anyone interested or involved in one of the most important relationships in business, that of the CEO and the CHRO and how the right organisational culture can drive at the same time, business success and employee wellbeing.

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