The Leader Factor The Human Edge: Can Emotional Intelligence Keep Up With AI?
Sep 30, 2025
Explore the critical role of emotional intelligence in the age of AI, highlighting how empathy, creativity, and collaboration set humans apart. Discover how organizations can scale emotional intelligence across teams and why trust is paramount for AI adoption. The conversation dives into innovative concepts like the intent gap and the importance of self vs. others rating gaps. Learn how multirater feedback, coupled with AI-driven coaching, is transforming leadership development, making it more effective and accessible than ever.
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EQ Is The Human Edge In An AI World
- Emotional intelligence (EQ) is the ability to interact effectively with other humans and must be framed practically to scale in organizations.
- EQ complements AI because human skills like empathy and creativity create value that technical skills alone cannot sustain.
People Problems Stall AI Adoption
- AI rollouts stall largely for people reasons: leadership, alignment, and trust are the primary barriers to AI maturity.
- Emotional intelligence is the soft operating system organizations need to coordinate teams and realize AI investments.
Intent Completes EQ Measurement
- Traditional EQ models emphasize perception and behavior but omit intent, leaving a blind spot in measurement and development.
- Measuring intent (motivation and belief) is essential because intent powerfully shapes behavior and can reveal the 'dark side' of EQ.