“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies The 5 Layers of Business Literacy Every HR Leader Must Master, with Jeff Diana, former CPO of Calendly
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Jul 10, 2025 Jeff Diana, former CPO of Calendly and a seasoned investor/entrepreneur, joins the conversation to tackle how HR leaders can elevate their influence. He emphasizes the need for HR professionals to master business literacy, going beyond traditional practices. Jeff discusses transforming HR with AI tools like MetaView to streamline processes and enhance strategic integration within organizations. He highlights the importance of understanding financial metrics to drive meaningful impact, urging HR to evolve into a crucial business leadership role.
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HR as Business Leaders First
- HR leaders must think like business leaders first, focusing on financial metrics and business trends.
- Avoid leading with HR jargon or emotional appeals; prioritize business impact and financial variables.
Engage Deeply with Business
- Talk frequently and intensely with C-suite leaders about business direction, not just HR topics.
- Understand market competition and empathize with founders' emotional investment to influence better in founder-led companies.
Master the Layers of Metrics
- HR leaders who understand financials from operating plans to macroeconomic trends gain legitimacy and add value.
- Most other functional leaders lack this breadth, making HR's wide literacy a strong advantage.