The Connection: Where Tech Meets Humanity in Healthcare Healthcare Productivity and Patient Safety: Two Sides of the Same Goal
Oct 30, 2025
Explore the dynamic balance between healthcare productivity and patient safety. Discover how small, proactive steps can drastically reduce patient harm and the importance of effective job planning among clinicians. Hear insights on the changing nature of outpatient care and how technology can optimize performance. Learn about the critical collaboration needed between finance and clinical teams to enhance overall quality and the shared responsibility of all stakeholders in making healthcare safer and more efficient.
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Policy Must Meet Frontline Reality
- Productivity and patient safety must be addressed together because changes in care models affect both outcomes and costs.
- Policy discussions often miss frontline realities, so engage people who actually deliver care to prioritise practical solutions.
Junior Clinics Took Patients' Time
- Darren recalls junior doctors running follow-up clinics where patients travelled far for five minutes of care.
- He argues ambient and home-based tech can replace many of these low-value visits with targeted remote monitoring.
Work Mix Changed, Not Just Hours
- Job-plan data over five years shows clinicians' work mix has shifted, reducing clinical sessions and increasing admin time.
- The change reflects rising clinical complexity, not simply more part-time working.