In our rapidly evolving educational landscape, it's crucial to recognize that students are not just statistics or numbers; they are individuals with unique challenges, needs, and aspirations. As educational leaders, it's imperative to adopt a holistic approach that considers the whole human behind the student.
Joining us is Chris Campbell, the Chief Information Officer at Devry University. With a wealth of experience in higher education technology and strategy, Chris spearheads the university's efforts to reinvent the learning experience and infuse data-informed decisions across the institution. Today, we delve into how Devry University leverages innovative technology, including AI and data analytics, to provide personalized support to students, ensuring they receive the assistance they need to succeed on their academic journey. By understanding students at a deeper level and tailoring support accordingly, institutions can empower students to achieve their goals and thrive in their educational pursuits.
Throughout this episode, we'll explore how Devry University's data-driven approach and focus on the whole student experience are revolutionizing higher education and fostering student success. From leveraging behavioral psychology to harnessing the power of data analytics, we'll uncover valuable insights and strategies that can inform and inspire educational leaders in their mission to support student growth and achievement.
Show Notes:
[2:20] - Chris describes Devry University, their mission, and his role as Chief Information Officer.
[3:35] - There is a culture of strong continuous improvement at Devry University and they are “data-hungry.”
[4:48] - Devry has the award-winning Devry Digital Care Engine that combines technologies and data management strategies to provide support to students.
[6:10] - How is AI technology integrated into the Digital Care Engine?
[7:56] - They have a centralized CRM where student journeys are housed. This enables Devry to be able to easily access data they need to drive decisions.
[10:16] - By using data to see student trends, they could see an opportunity to support students effectively.
[12:23] - Behavioral psychology and understanding has been applied to this as well. Support is crafted per student as they are all individuals on their own journey.
[13:56] - Data does a great job providing opportunities to explore and then when put into the context of a whole person, we can identify what assistance is needed.
[16:02] - At Devry, leveraging data is part of their culture.
[19:10] - Student community also has an impact on student success.
[20:35] - Chris shares his advice from his perspective and role at Devry.
Links and Resources:
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