Innovation as a Team Sport: The Importance of Collaboration in Legal Teams (Dr. Heidi Gardner - Harvard Law / School of Business) (REPLAY)
Jul 4, 2024
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Dr. Heidi Gardner discusses the importance of collaboration in legal teams for better client outcomes, revenue growth, and risk reduction. She emphasizes the value of diverse teams in driving successful innovation and business results. Gardner's insights from 'Smarter Collaboration' highlight the need for cross-discipline cooperation and industry knowledge for effective client service.
Effective collaboration in legal teams boosts client outcomes and reduces enterprise risk.
Diverse teams drive successful innovations and solutions by bringing varied perspectives and experiences.
Deep dives
Importance of Collaboration in Legal Teams and Business Organizations
Collaboration among legal teams and across organizations is crucial for better client outcomes, increased revenue, and reduced enterprise risk. Dr. Heidi Gardner emphasizes that effective collaboration not only enhances client satisfaction and profitability but also fosters diversity, which leads to successful innovations. Data shows a shift towards team-based efforts in various fields like obtaining patents, where diverse teams yield more successful outcomes.
Harnessing Personal Strengths for Effective Collaboration
Understanding and leveraging personal strengths through tools like psychometric profiles can enhance individual collaboration skills. By identifying natural tendencies and learning how to flex among team members based on diverse strengths, individuals can contribute effectively to collaborative efforts. When employees operate in roles that align with their strengths, they become more productive, profitable, and likely to stay within the organization.
Toolkits to Unlock Organizational Collaboration
Efforts to foster collaboration in organizations should focus on informed strategies rather than changing compensation systems. Employing toolkits, like those designed by Dr. Gardner, can help organizations identify barriers to collaboration and uncover successful collaboration patterns within their teams. These structured processes guide organizations through steps to collect data, assess bright spots, and implement collaborative strategies tailored to their unique culture and objectives.
Incorporating Diversity for Successful Collaboration
Diversity plays a crucial role in fostering collaboration and driving innovative outcomes. Dr. Gardner highlights how diverse teams, by bringing varied perspectives and experiences, lead to more successful innovations and solutions for complex challenges. Engaging with a diverse range of backgrounds and expertise within a team not only enhances creativity and problem-solving but also promotes richer client experiences and stronger risk management practices.
Dr. Heidi Gardner of the Harvard Business and Law Schools joins the podcast to talk about about latest book Smarter Collaboration and the importance of collaboration in legal teams and in all organizations generally.
Smarter Collaboration is Dr. Gardner’s second book and a follow up to Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos. Both books are helpful to those in law because much of Dr. Gardner’s research is based on the many years she studied collaboration in professional service firms, including many law firms.
Why is collaboration across different disciplines and business units important? As Dr. Gardner explains, most importantly, it creates better client outcomes which improve revenues and profits. But collaboration doesn’t just help make clients happy and improve the bottom line, it also fosters diversity and reduces enterprise risk.
Dr. Gardner has cold hard data that supports her conclusions: Back in the 1970s, 60% of US patents were awarded to individual inventors. Nowadays, that numbers has reversed. The vast majority of patents are issued to teams and the more diverse the backgrounds of those teams, the more successful their innovation.
Episode Credits
Editing and Production: Grant Blackstock
Theme Music: Home Base (Instrumental Version) by TA2MI
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