Masters of Scale

Rapid Response: Loneliness at work, w/Noreena Hertz

Dec 3, 2020

Noreena Hertz, a professor at University College London and author of The Lonely Century, discusses the growing epidemic of loneliness in the workplace and its implications. She emphasizes the benefits of in-person connections over virtual ones, advocating for kindness and community as essential values in attracting talent. Hertz shares innovative strategies companies can adopt, like virtual lunches, to combat isolation and improve morale. She also underscores the need for leaders to prioritize mental health and foster genuine connections for enhanced productivity.

32:47

Episode guests

Noreena Hertz

AI Chapters

Episode notes

Intro

2min

Confronting Workplace Loneliness

15min

Innovative Connections in Remote Work

6min

Prioritizing Mental Health in the Workplace

7min

Navigating Loneliness and Connection in a Pandemic

5min

From Passion to Reality: Building a Restaurant from Scratch

2min

This is the loneliest century, says economist Noreena Hertz. Even before the pandemic forced us to stay home, loneliness was snaking its way through our lives, affecting everything from how we vote to how we work. Professor at University College London and author of the upcoming book, The Lonely Century, Noreena has some sage advice for businesses: about how less loneliness fuels more productivity, the bottom-line advantages of in-person connection over virtual interactions, and why values like kindness, community, and care are key to attracting and retaining talent. Technology is a double-edged sword, Noreena says, but we can use it to turn our isolation around, if we embrace the opportunity.

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